Privacy Policy

Last Updated: January 2025

Keerthi Housekeeping Services ("we", "us", "our") operates the website keerthihousekeepingservices.com and provides home services including Housekeeping, Electrician, Plumber, AC Technician, Carpenter, Painting Work, House Shifting, Pest Control and Water Purifier Service in Khammam and surrounding areas. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website or use our services.

By using our website or booking a service with us, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

1. Information We Collect

We may collect the following types of information from you:

• Personal Information: Name, phone number, email address, residential/service address, and area/location details provided through our Quick Service Request form, Contact form or Partner Registration form.
• Service Information: Details of the service requested, preferred date/time, and any special instructions you provide.
• Communication Data: Records of calls, WhatsApp messages, and emails exchanged with our team for service coordination and support.
• Technical Data: IP address, browser type, device information, and pages visited, collected automatically through cookies and analytics tools when you browse our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To schedule, confirm and fulfil your service requests.
• To contact you regarding bookings, service updates, or follow-ups.
• To assign verified technicians/partners to your service location.
• To respond to your enquiries, feedback, or complaints.
• To process applications from individuals who wish to partner with us as service providers.
• To improve our website, services and overall customer experience.
• To send service reminders, offers or updates via call, SMS or WhatsApp (you may opt out anytime).
• To comply with applicable legal and regulatory requirements.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With our verified technicians/service partners solely for the purpose of fulfilling your requested service.
• With third-party service providers who assist us in website hosting, analytics, payment processing or communication (bound by confidentiality obligations).
• When required by law, court order, or government authority.
• To protect the rights, property, or safety of Keerthi Housekeeping Services, our customers, or the public.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand visitor behaviour. You can choose to disable cookies through your browser settings; however, this may affect certain features of the website.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate or outdated information.
• Request deletion of your personal information, subject to legal/record-keeping obligations.
• Opt out of promotional calls, SMS, or WhatsApp messages at any time by informing us directly.

To exercise any of these rights, please contact us using the details provided below.

7. Children's Privacy

Our website and services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps, Facebook, Instagram, YouTube, or WhatsApp). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us: